7ecuci Privacy Policy – Malaysian Player Personal Data Protection

1Introduction & Scope of Privacy Policy

This Privacy Policy applies to all personal information collected, processed, and stored by 7ecuci in connection with its online casino, Sports Betting, table games, lottery, and all related services offered through the platform at 7ecuci.best.

This policy applies to all individuals who register an account, visit the website without registering, contact our customer support, or participate in 7ecuci promotions or VIP programmes. The term "personal data" in this document refers to any information that can directly or indirectly identify you as an individual.

7ecuci operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable regulations. We take this responsibility seriously, as your trust is the foundation of everything we do. Every decision we make regarding personal data is assessed against three criteria: whether it meets legal requirements, whether it is proportionate, and whether it respects your privacy expectations as a Malaysian player.

2Personal Data We Collect

7ecuci collects your personal data through several channels — directly from you during registration and platform use, automatically via tracking technologies when you access the website, and in certain cases from legitimate third-party sources for identity verification purposes.

3Purpose of Data Collection & Use

Every piece of data we collect has a clear and legitimate purpose. 7ecuci does not collect data for its own sake — each category of information is only gathered when it is genuinely necessary for platform operations or the services you have requested.

• Identity Verification & KYC: Your name, MyKad number, and date of birth are used to verify that you meet the minimum age requirement of 18 years old and to satisfy the anti-money laundering (AML) requirements mandated by Malaysian law.
• Account Management: Your phone number and email are used for account-related communications — registration verification, withdrawal notifications, password resets, and security alerts.
• Payment Processing: Payment method details such as your Touch 'n Go account number or DuitNow information are required to process deposits and pay out your winnings in MYR.
• Platform Security: IP addresses and session data are used to detect suspicious activity, prevent unauthorised access, and protect your account from fraud.
• Service Improvement: Non-identifying game activity data is used in aggregate to better understand player needs and improve the platform experience — for example, to identify that more Malaysian players prefer baccarat or Malaysian Super League football betting over other options.
• VIP Programme & Bonuses: Gaming history and deposit records are used to calculate VIP tier eligibility and associated bonuses, ensuring you receive the right rewards based on your activity.
• Legal Compliance: Certain data must be retained for periods stipulated under Malaysian law, including financial records for audit purposes and investigations that may be required by the relevant authorities.
• Promotional Communications: Your email address and phone number may be used to send you information about the latest bonuses, Hari Raya promotions, reload offers, or new VIP programmes — but only if you have given your consent to receive such communications.

4Legal Basis for Data Processing

Under Malaysia's Personal Data Protection Act 2010 (PDPA), 7ecuci processes your personal data on valid legal grounds. We do not process data without a justification that is both solid and legally defensible.

• Contract Performance: Processing required to deliver the services you have requested — including account verification, payment processing in MYR, and bet management — is based on the contract between you and 7ecuci.
• Legal Obligation: Maintaining financial records, KYC verification, and AML compliance are legal obligations that 7ecuci must fulfil as an operator of a financial platform.
• Legitimate Interest: The use of technical data for platform security, fraud prevention, and player account protection is based on 7ecuci's legitimate interests and the legitimate interests of players in having a safe gaming environment.
• Consent: The use of your data for marketing communications and promotions is based on the consent you provided during registration or through your account preference settings. You may withdraw this consent at any time.

5Data Sharing with Third Parties

7ecuci does not sell, rent, or trade your personal data to any third party for their own marketing purposes. This is a core commitment we will not waiver on. That said, there are specific situations where we need to share your personal data with trusted parties in order for our services to function.

• Payment Service Providers: Payment gateways that process your deposits and withdrawals via Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, and FPX (Maybank2u, CIMB Clicks) need to receive the necessary information to complete transactions. All such providers are bound by strict confidentiality agreements.
• Game Providers: Game software providers such as PG Soft, Pragmatic Play, and Habanero may receive anonymised player identifiers to maintain session continuity. They do not receive any identifying information such as your name or phone number.
• Legal Compliance: 7ecuci will disclose personal data to Malaysian authorities — including the Royal Malaysia Police, Companies Commission of Malaysia, or the courts — when required by a valid court order or applicable legal obligation.
• Fraud Prevention: In cases of serious fraud or money laundering, certain information may be shared with fraud prevention agencies or relevant financial institutions upon obtaining the necessary legal authorisation.
• Business Transfer: If 7ecuci undergoes a merger, acquisition, or business asset transfer in the future, player personal data may be transferred as part of those business assets. In such cases, the new owner will be bound by the same or equivalent privacy policy.

6Data Security & Storage

The security of your personal data is 7ecuci's highest priority. We implement multiple layers of technical and organisational safeguards to protect your data from unauthorised access, accidental disclosure, alteration, or loss.

• 256-bit SSL Encryption: All communications between your browser and 7ecuci's servers are encrypted using 256-bit SSL technology — the same security standard used by Malaysia's major banks, including Maybank and CIMB, to protect their customers' internet banking transactions.
• Stored Data Encryption: Sensitive personal data stored in 7ecuci's databases is encrypted at rest using the AES-256 algorithm, meaning the data remains unreadable even if someone were to gain physical access to the servers.
• Strict Access Controls: Access to player personal data within 7ecuci's systems is restricted to staff who genuinely need it to carry out their responsibilities. The principle of least privilege applies — each employee is granted access only to the data required for their specific role.
• Continuous Monitoring: An intrusion detection system monitors 7ecuci's network traffic around the clock to detect and respond to any suspicious activity promptly.
• Data Backup: Player data is backed up regularly to secure, isolated locations to ensure swift recovery in the event of any unexpected technical disruption.
• Regular Security Assessments: Independent security audits and penetration testing are conducted on a regular basis to identify and remediate any vulnerabilities in our infrastructure before they can be exploited.

7Data Retention – How Long We Keep Your Information

7ecuci does not retain personal data for longer than is necessary for the purpose it was collected, or longer than required under applicable Malaysian law. The following are the data retention guidelines we adhere to.

• Active Account Data: For as long as your 7ecuci account remains active, we retain all relevant personal data necessary to keep our services running properly.
• After Account Closure: After your account is closed at your request, core personal data (name, MyKad number, email) is retained for 5 years to meet legal obligations related to anti-money laundering and financial audit requirements.
• Financial Records: Transaction records — deposits, withdrawals, and betting history — are retained for a minimum of 7 years in accordance with Malaysian financial law requirements.
• Communication Data: Live chat logs and customer support emails are retained for 2 years for reference and service quality improvement purposes.
• Technical Data: IP address logs and session data are retained for 90 days for security and fraud detection purposes, after which they are automatically deleted.

Once the retention period has ended, personal data will be securely destroyed using methods that ensure it cannot be recovered. If you have questions about the specific retention period for your data, please contact our Privacy Officer.

8Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have specific rights regarding the personal data 7ecuci holds about you. We are committed to making it straightforward for you to exercise those rights, without unnecessary barriers.

9Cookies & Tracking Technologies

7ecuci uses cookies and similar tracking technologies to enhance your experience on the platform. Below are the types of cookies we use and their purposes.

You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality of the 7ecuci platform. For guidance on managing cookies in your browser (Chrome, Safari, Firefox), please refer to the relevant browser's help documentation.

10Marketing & Promotional Communications

From time to time, 7ecuci may wish to send you information about the latest promotions, reload bonuses, exclusive VIP offers, or new games added to our platform. This includes festive offers such as Hari Raya Aidilfitri bonus packages, Chinese New Year deals, and monthly promotions designed for our loyal players.

• Marketing communications will only be sent if you have given explicit consent during registration or through your account settings.
• You can opt out of marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any promotional email we send.
• To stop receiving promotional text messages (SMS), you can reply "STOP" to any promotional message or update your communication preferences under Account Settings.
• Opting out of marketing communications will not affect account-related communications — such as deposit confirmations, security notifications, or important updates about changes to the platform.

11Account Security — A Shared Responsibility

While 7ecuci implements all reasonable technical measures to protect your data, account security is a shared responsibility. Here are some steps you can take to safeguard your own data privacy on the 7ecuci platform.

• Use a strong, unique password for your 7ecuci account — do not reuse the same password as other accounts such as your email or online banking.
• Enable two-factor authentication (2FA) in your account settings. This adds a highly effective layer of protection even if your password is compromised.
• Never share your login credentials with anyone. 7ecuci will never ask for your password via live chat, email, or phone.
• Be alert to phishing attempts — fake emails or websites impersonating 7ecuci. Always verify that the URL is 7ecuci.best before entering your login credentials.
• Log out of your account when using a shared device, such as a public computer or a borrowed phone.
• Contact 7ecuci support immediately if you suspect any suspicious activity on your account or if you do not recall making a particular transaction.

12Cross-Border Data Transfers

In the context of online platform operations, some technical data may be processed by servers or cloud services located outside Malaysia — for example, international game providers whose servers are based in Europe or other parts of Asia. 7ecuci ensures that any such international data transfers only take place when the following requirements are met.

• The recipient country or region maintains a level of data protection that is adequate or equivalent to Malaysian standards.
• Appropriate data transfer agreements (such as standard contractual clauses or data processing agreements) have been signed with the receiving parties.
• Transfers are limited to the minimum data required for specific technical purposes — typically anonymous session identifiers, not personally identifiable information.

In all cases, your financial data (MYR deposit and withdrawal records) and personal identifying information (name, MyKad number) are stored in a controlled environment under Malaysian jurisdiction and are fully subject to PDPA 2010.

13Minors & Special Protection

The 7ecuci platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18. If we discover that a minor has registered an account using false information, that account will be closed immediately and all associated data will be deleted in accordance with our data protection procedures.

If you are a parent or guardian and discover that your underage child has registered an account with 7ecuci without your consent, please contact us immediately at privacy@7ecuci.best. We will treat such cases as the highest priority — closing the account and ensuring all of your child's personal data is permanently deleted within 48 hours of the report being received.

14Privacy Policy Amendments

7ecuci reserves the right to amend and update this Privacy Policy from time to time to reflect changes in how we handle data, updates to applicable laws, or changes to the services we offer. We are committed to keeping you informed of any material changes in a transparent and timely manner.

When material amendments are made to this Privacy Policy, we will update the "Last Updated" date at the top of this page and send a notification to all registered members via email at least 14 days before the changes take effect. This gives you sufficient time to review the updates and make an informed decision about whether you wish to continue using the 7ecuci platform.

For non-material changes — such as correcting typographical errors, adding clarifications, or updating contact details — we may simply update the date without sending a specific notification. We encourage you to review this page periodically.

15Contact the 7ecuci Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or how 7ecuci handles your personal data, you may reach our Privacy Officer through the following channels. We are committed to responding to all privacy enquiries within 24 working hours.